Posted 25 days ago
Description
Maintenance/Handyman (20-25 hours per week)
The Handyman / Maintenance Person is responsible for ensuring the hotel, guest rooms, common areas, facilities and surrounding grounds are maintained in a safe, clean, functional and presentable condition. The role requires a proactive, reliable and practical approach to identifying and resolving maintenance issues before they impact guests or hotel operations.
Key responsibilities
- Carry out routine repairs and maintenance throughout the hotel, guest rooms and common areas
- Repair or replace minor fixtures, fittings, doors, locks, handles, furniture and other items
- Undertake basic painting, patching, carpentry and general handyman work
- Attend to maintenance requests promptly and keep management informed of outstanding issues
- Conduct regular inspections to identify maintenance issues before they become larger problems
- Inspect rooms following maintenance requests and complete repairs efficiently
- Respond promptly to issues involving lighting, taps, toilets, air conditioning, appliances, doors and other fixtures
- Follow all workplace health and safety procedures and identify and report hazards, defects and potential risks
- Complete regular checks of rooms, corridors, car parks, plant areas and other hotel facilities
- Maintain the presentation and functionality of outdoor areas, pathways, car parks and building surrounds
About you
- Reliability: Arrive on time, be dependable and complete agreed tasks
- Proactive approach: Identify and address issues early rather than waiting for problems to be reported
- Quality: Complete repairs properly and to a professional standard
- Guest focus: Be polite, respectful and professional when working around guests
- Communication: Keep management informed about completed work, outstanding jobs, parts required and issues requiring external contractors
- Safety: Never compromise guest, staff or personal safety to complete a task quickly
- Teamwork: Work cooperatively with management, housekeeping, reception and external contractors
- Confidentiality: Respect guest privacy and hotel confidentiality
About us
Quest Chermside operates across 2 properties.
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