Posted a month ago
Description
About the Role
D1 Store is one of Australia’s leading DJI resellers. We hold ourselves to a high standard - we represent one of the world’s top technology brands, and that shows in who we hire.
We’re looking for a Product Specialist for our Carindale store. This is a customer-facing sales role. You’ll be on the floor helping customers find the right product, hitting your KPIs, and contributing to the team’s overall performance.
What You’ll Do
- Engage customers and guide them through our product range to find the right solution for their needs
- Drive sales and consistently meet individual KPIs
- Contribute to team targets - not just your own numbers
- Maintain product displays and keep the floor well-organised
- Handle customer inquiries and resolve issues professionally, including complaints
- Support new staff with product knowledge as needed
What We’re Looking For
Experience
- Around 1 or more years of retail experience, ideally in consumer electronics
Track Record
- Demonstrated history of hitting KPIs in previous roles
- Evidence of contributing to team performance, not just individual output
- Personal goals or achievements that show you’re motivated beyond the minimum
Core Values
- Results-oriented - you understand what matters in a sales role and focus on it
- Sense of urgency - you’re proactive, you follow through, and you don’t leave things half-done
- Attention to detail - you get the basics right every time, and you speak up when something’s off
- Never assume - you seek to understand before acting, and you communicate clearly to avoid misunderstandings
- Consistent - you show up the same way every day and follow through on commitments
- Always learning - you’re actively looking to improve yourself and the people around you
Skills
- Proven ability to sell - you solve customer problems through the right product recommendation
- Strong problem-solving and critical thinking
- Customer-first mindset - the person in front of you is the priority
- Able to handle pressure - busy periods like EOFY, Black Friday, and Boxing Day don’t faze you
- Can manage multiple customers simultaneously without dropping the ball
Personality
- Enthusiastic about technology and genuinely interested in the DJI product range
- Warm, positive, and welcoming - customers should feel it immediately
- A team player who fits into a performance-driven culture
Practical Requirements
- Available for casual hours including weekends and public holidays
- Comfortable working solo when needed
Why D1 Store
We’re a growing national retailer with stores across NSW, VIC, QLD, and WA. We invest in our people and we promote from within. If you’re serious about a career in retail and want to work with products that genuinely excite you, this is the right environment.
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