Posted 23 days ago
Description
Fountain Gate Medical Centre – Narre Warren VIC
Fountain Gate Medical Centre is a well-established and thriving general practice. At our clinic we strive to achieve the best health outcomes for all our patients.
About the role
The role of a medical receptionist is varied, at times challenging but always rewarding.
Weekend and evening availability is a must as is general flexibility to cover a wide range of shifts across our opening hours.
Main Duties and responsibilities
- Greeting, assisting and registering new patients,
- Handling telephone enquiries and making appointments
- Processing payments and Medicare claims
- Helping patients in distress by responding to emergencies.
- Protecting patients’ rights by maintaining confidentiality of medical, personal, and financial information
- Maintaining operations by following policies and procedures, reporting needed changes.
- Following up on outstanding results and correspondence
- Assisting with accounts
- Maintaining professional rapport with all patients and health professionals
- Any duties requested of the employee by a doctor or a senior staff member
- Any other duties as requested by the practice manager
- Ensuring the reception area is well maintained, neat and clean.
Essential skills and experience
Reliability with a strong work ethic
Ability to work under pressure and in a fast paced environment
Ability to prioritise and multitask
Excellent communication skills and telephone manner
Self motivated and proactive
Ability to work autonomously and in a team environment
Demonstrated initiative and willingness to learn
Flexibility with hours and days
Knowledge of general administrative duties
Desirable skills and experience
- Previous experience in the medical industry
- Experience with medical software Best Practice and/or AutoMed
- Uniform supplied
- Excellent working environment
- onsite parking
- Great hourly wage
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