Receptionist - Burwood

Receptionist - Burwood

Hanover Insurance Group, Inc. | Melbourne, Victoria, AU

Posted 24 days ago

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Description

About Health & Co

Health & Co is a community‑minded healthcare group that supports GPs so they can focus on what matters most: caring for families across Australia. Clinics joining the Health & Co family enjoy stronger patient connections and happier teams, all while continuing to provide the warm, personal care their communities rely on. It’s a partnership built on respect, trust, and a genuine commitment to better health for everyone.

The Opportunity

We are looking for a Casual Medical Receptionist to join our Burwood practice to be a key team member working collaboratively within the practice, providing high quality customer service all patients.This role will see you managing a busy front desk reception, welcoming patients to the Centre, supporting health care professionals as well as general administration duties.

What's in it for You

  • Stand out with a provided uniform that reflects your professionalism.
  • Employee benefits to support your mental and physical wellbeing.
  • Enjoy dental discounts for both you and your loved ones.
  • Reap the rewards of a competitive hourly rate.

Key Responsibilities

  • Greeting patients and welcoming them into our Centre.
  • Collecting & entering patient details into the database.
  • Scheduling appointments (when required).
  • Answering telephone calls & enquiries.
  • Administration support and other ad hoc duties.

Our Ideal Candidate

To excel in this role, you'll possess:

  • Exceptional customer service skills with previous customer service experience an advantage.
  • Excellent communication skills including a professional & personable telephone manner.
  • Detail-orientated.
  • Ability to multi-task and prioritise.
  • Knowledge of Pracsoft/Medtech is an advantage.
  • Ability to work as part of a multifaceted team and independently.
  • Neat and professionalpresentation.

Why Choose Us

  • By becoming a part of our accomplished team, you'll access:
  • A dynamic work environment rooted in purpose and values.
  • Ample training, development opportunities, and internal growth pathways.
  • The chance to make your mark in a company dedicated to fostering Australia's well-being.

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