Posted 24 days ago
Description
Medibank is seeking a Senior CX Designer on a 12-month fixed-term contract to shape how customers discover, understand, and choose our products and services. You will lead end-to-end CX and service design across digital, assisted and AI-enabled experiences, turning insights into simple, intuitive solutions.
You’ll collaborate with Product, Marketing, Sales, Technology, Data and Customer teams to shape journeys and deliver meaningful customer and business outcomes.
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