Loyalty Lead - Personalised Journeys & Growth

Loyalty Lead - Personalised Journeys & Growth

Kmart | Melbourne, Victoria, AU

Posted 25 days ago

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Description

Kmart is seeking a Loyalty Lead to shape how we engage, reward and build stronger relationships with our customers across Flybuys, OnePass and our owned channels. You will lead end-to-end loyalty campaigns, manage targeting, forecasting and post‑implementation reviews to continually optimise performance with cross‑functional teams.

Reporting to the Head of Loyalty, you will partner with Analytics, Product, CX and Marketing to uplift loyalty features, design lifecycle journeys, harness AI-enabled


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