Platypus Assistant Store Manager - Canberra Outlet

About the Role

As the Assistant Manager at Platypus Shoes Canberra Outlet, you'll work side-by-side with the Store Manager to support a team of passionate casual team members. Your focus will be on driving sales and KPIs, coaching the team, and delivering next-level customer service. You'll play a key role in creating an energetic store culture, while developing your leadership skills in a fast-paced, high-impact retail environment.

Key Responsibilities

• Support the Store Manager in driving store performance by achieving sales targets, KPIs, and maintaining visual merchandising standards


• Motivate and inspire the team to deliver outstanding results in sales and customer experience


• Monitor and analyse store sales performance daily, weekly, and monthly – celebrate wins and identify opportunities for growth


• Manage rosters and wage spend in line with company targets and operational efficiency


• Coach and mentor team members, driving high morale, ongoing training, and succession planning


• Oversee stock levels, store presentation, shrinkage control, and operational excellence


• Ensure compliance with all OH&S policies and relevant state and national legislation

Skills and Experience

• Previous experience as a senior casual, key holder, 3IC, or supervisor in a high-volume retail environment


• Proven ability to lead a team and deliver strong results in sales and KPIs


• A proactive, hands‑on leader with a 'Make it Happen' mindset


• Strong communication skills and a passion for coaching others


• Operational know-how across stock management and visual merchandising


• A genuine enthusiasm for customer experience and working with premium product

Benefits

• Work-Life Balance: Sunday to Thursday roster – enjoy two consecutive days off


• Career Growth: Extensive training and development programs to support your growth


• Employee Perks: Access to our exclusive 'Employee Benefits' program – includes discounted gym memberships and health insurance.


• Team Discounts: 40% off across all Accent Group brands including Platypus, Vans, Hype DC, Skechers, and more.


• Supportive Culture: Be part of a vibrant, fun, and inclusive team culture with regular events, leadership conferences, and more.

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