Enterprise Product Support Engineer (Remote)

Enterprise Product Support Engineer (Remote)

Proofpoint | Brisbane, Queensland, AU

Posted 23 days ago

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Description

Proofpoint is seeking a Product Support Engineer for Enterprise level products in Brisbane. You will provide Tier 1 support to administrators and enterprise-level partners, troubleshoot complex issues, and manage escalations with customers in a fast-paced environment.

The role emphasizes expertise in email administration/security or DNS, with broader customer-facing technical experience welcome. Linux experience is a plus, and a collaborative, proactive mindset is valued.


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