Container Refund Attendant

The Bottle Community - Containers For Change - Warana QLD

The Bottle Community - Containers For Change is seeking a Container Refund Attendant to join our team on a casual basis at our Warana QLD facility. Hybrid driving/In depot casual position also available!!

In this role, you will be responsible for processing returned beverage containers and managing refunds in accordance with the Containers for Change scheme.

This is a hands-on position that plays a vital part in our recycling operations, ensuring containers are accurately sorted, counted and processed whilst delivering excellent customer service.

This role offers flexibility with casual working arrangements, making it ideal for those seeking part-time or variable hour opportunities.

Key responsibilities

Receiving and processing returned beverage containers from customers

Accurately counting, sorting and categorising containers by type and condition

Operating refund systems and processing customer payments for eligible containers

Verifying container eligibility against scheme guidelines and legislation

Maintaining a clean and safe working environment, including managing container storage areas

Assisting customers with enquiries regarding refund eligibility and the Containers for Change scheme

Recording transaction data and maintaining accurate records of processed containers

Following health, safety and environmental protocols at all times

Supporting the warehouse team with general duties as required

What we're looking for

Ability to work efficiently in a fast-paced warehouse environment

Strong attention to detail and accuracy when counting and sorting materials

Basic numeracy skills and familiarity with point-of-sale systems (training will be provided)

Excellent customer service skills and a professional approach to dealing with the public

Physical fitness to handle repetitive lifting and sorting of containers throughout shifts

Reliability and punctuality, with the flexibility to work casual hours as required

A commitment to health and safety practices in a warehouse setting

Willingness to learn about the Containers for Change recycling scheme

Previous warehouse, retail or customer service experience would be advantageous

About the role

The Bottle Community - Containers For Change is seeking a Container Refund Attendant to join our team on a casual basis at our Warana QLD facility. Hybrid driving/In depot casual position also available!!

In this role, you will be responsible for processing returned beverage containers and managing refunds in accordance with the Containers for Change scheme.

This is a hands-on position that plays a vital part in our recycling operations, ensuring containers are accurately sorted, counted and processed whilst delivering excellent customer service.

This role offers flexibility with casual working arrangements, making it ideal for those seeking part-time or variable hour opportunities.

Key responsibilities

• Receiving and processing returned beverage containers from customers


• Accurately counting, sorting and categorising containers by type and condition


• Operating refund systems and processing customer payments for eligible containers


• Verifying container eligibility against scheme guidelines and legislation


• Maintaining a clean and safe working environment, including managing container storage areas


• Assisting customers with enquiries regarding refund eligibility and the Containers for Change scheme


• Recording transaction data and maintaining accurate records of processed containers


• Following health, safety and environmental protocols at all times


• Supporting the warehouse team with general duties as required

What we're looking for

• Ability to work efficiently in a fast-paced warehouse environment


• Strong attention to detail and accuracy when counting and sorting materials


• Basic numeracy skills and familiarity with point-of-sale systems (training will be provided)


• Excellent customer service skills and a professional approach to dealing with the public


• Physical fitness to handle repetitive lifting and sorting of containers throughout shifts


• Reliability and punctuality, with the flexibility to work casual hours as required


• A commitment to health and safety practices in a warehouse setting


• Willingness to learn about the Containers for Change recycling scheme


• Previous warehouse, retail or customer service experience would be advantageous

Additional Opportunities: Container Collections

For applicants interested in something extra, we also have opportunities to assist with our home and business container collection service.

This involves scheduled morning collections, visiting customers, collecting bags and bins of bottles and cans, safely loading the vehicle and returning containers to our depot for counting.

A suitable driver's licence and safe manual-handling practices are required for these duties.

This is entirely optional. We're primarily recruiting refund attendants, not drivers.

A forklift licence would also be beneficial but is not essential.

What we offer

As a valued member of The Bottle Community - Containers For Change team, you will enjoy:

• Casual, flexible working arrangements that suit your lifestyle


• Competitive hourly pay rates


• Opportunities to develop skills in recycling operations and customer service


• A supportive and inclusive workplace culture


• The satisfaction of contributing to environmental sustainability and the circular economy


• Training and support to develop your knowledge of the Containers for Change scheme

About us

The Bottle Community - operates collection and refund points at Warana on the Sunshine Coast and Caboolture, dedicated to facilitating the Containers for Change scheme.

Our mission is to make recycling accessible, easy and accurate for customers whilst promoting environmental sustainability. We are committed to creating employment opportunities and fostering a workplace culture that values sustainability, customer service and community engagement. Our team works collaboratively to manage container processing operations efficiently and maintain the highest standards of service to our customers.

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