Remote Service Desk Manager - Lead & Shape Tech Direction

Eagna Consulting is seeking an experienced Service Desk Manager to lead a growing engineering team. The role is fully remote and oversees six engineers across ANZ and parts of Asia, blending hands-on technical work with people leadership.

You will guide escalation handling, vulnerability management, and technical direction while collaborating with executive stakeholders. The successful candidate will bring strong Microsoft 365/Azure experience, solid networking and security knowledge, and

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