Shift Lead: Guest Experience & Team Coach

Shift Lead: Guest Experience & Team Coach

YOMG | Brisbane, Queensland, AU

Posted 25 days ago

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Description

YOMG is looking for a confident Supervisor who can lead from the floor, support the team and keep the guest experience strong throughout every shift.

This is a hands-on leadership role. When rostered as the person in charge, you will coordinate the front of house team, allocate stations and breaks, manage service flow and respond to guest or operational issues, setting the pace while coaching team members and maintaining YOMG standards across hospitality, product, cash and cleanliness.


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