Remediation Lead: Customer Outcomes & Regulatory Programs

Remediation Lead: Customer Outcomes & Regulatory Programs

BOQ Group | Sydney, New South Wales, AU

Posted a month ago

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Description

BOQ Group is seeking a Remediation Manager to lead end-to-end customer remediation programs on a 12-month contract. You will guide initiatives from identification through to customer payments, regulatory closure and embedding lessons learned in a collaborative, outcomes-focused environment.

You will partner with Risk, Compliance, Legal, Operations, Technology, Data & Analytics and Product to design remediation solutions that meet regulatory expectations while keeping customers first.


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