Barista / Retail Crew

Pelican Boat Hire is seeking a Barista / Retail Crew member to join our dynamic hospitality team in Noosaville. This is a casual position based at our picturesque riverside location in Noosaville QLD 4566. As a Barista / Retail Crew member, you will be the friendly face of our business, delivering exceptional customer service whilst preparing quality beverages and assisting with retail and boat hires. This role is integral to creating a welcoming atmosphere for our guests and ensuring they have a memorable experience at Pelican Boat Hire.

Key responsibilities

Prepare and serve high-quality coffee, and other hot and cold beverages

Operate and maintain barista equipment, including espresso machines, grinders, and milk steamers

Manage retail transactions accurately using point-of-sale systems and handle cash and card payments

Assist with retail and tour sales as well as boat hire customers

Able to work independently with minimal supervision

Provide excellent customer service in a busy environment

Maintain high standards of personal hygiene and food safety practices at all times

Assist with light cleaning duties and restocking of supplies throughout shifts

Support team members and contribute to a positive, collaborative work environment

Promote retail items and upsell beverages where appropriate to enhance customer experience

What we're looking for

Practical experience as a barista in a busy cafe environment

Demonstrated ability to operate espresso machines and produce quality coffee beverages

Strong customer service skills with a friendly, approachable manner

Ability to work efficiently in a fast-paced environment during peak times with minimal supervision

Someone who wants at least 20+ hours / week on a year round basis and is available to work at least one day each weekend and on school holidays

Australian permanent resident who is already living in Noosa region

Ability to work both independently and as part of a team

About us

Pelican Boat Hire is a beloved destination on the Noosa River, offering boat hire experiences and hospitality services to locals and tourists alike. We are committed to providing exceptional service and creating unforgettable memories for our customers in a relaxed, welcoming environment. Our team is passionate about hospitality and takes pride in delivering quality experiences at every interaction. We value hard work, friendly customer service, and a collaborative approach to everything we do.

What we offer

Regular shifts in this permanent year round position

Beautiful riverside location with a relaxed, friendly atmosphere

Opportunity to expand barista skills into our retail and boat hire operations

Full Retail Award including all penalties