IT Support Technician (L1) — Customer-First MSP Support

IT Support Technician (L1) — Customer-First MSP Support

Virtual IT Group | Melbourne, Victoria, AU

Posted a month ago

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Description

Virtual IT Group in Melbourne is seeking an IT Support Technician (L1) to be the first point of contact for our customers, delivering friendly, efficient and secure support. You’ll resolve a variety of issues and help customers get back to work quickly.

You’ll handle a high volume of calls across Microsoft 365, Windows, Active Directory and networking, with guidance from experienced analysts and a clear development path within VITG.


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