Posted a month ago
Description
Morgan Dental Centre is seeking a Dental Receptionist / Assistant to join our welcoming team in Wagga Wagga, NSW. This is a part-time position that plays a vital role in delivering exceptional patient experiences and ensuring the smooth day-to-day operation of our dental practice. You will be the first point of contact for our patients, combining administrative expertise with clinical support to create a professional and caring environment. This role is integral to our success, bridging the gap between our patients and clinical team whilst maintaining the highest standards of patient care and practice management.
Key responsibilities
Greeting and welcoming patients with a warm, professional demeanour, creating a positive first impression
Managing patient appointments, scheduling, confirmations and managing the practice diary efficiently
Handling patient inquiries regarding treatments, costs, availability and general dental health information
Processing patient registrations, updating and maintaining accurate patient records and documentation
Processing payments, managing invoices and handling financial transactions with accuracy
Assisting the dental team during patient treatments by providing chairside support and instrument preparation
Sterilising and maintaining dental instruments and equipment in accordance with infection control protocols
Managing patient communication, including appointment reminders and follow-up correspondence
Maintaining a clean, hygienic and organised reception and treatment areas
Supporting practice administration, including ordering supplies and managing stock levels
What we're looking for
Previous experience working in a dental practice, medical or healthcare setting (or equivalent customer service experience)
Strong organisational and time management skills, with the ability to juggle multiple tasks
Excellent communication skills, both written and verbal, with a professional and empathetic approach
Proficiency with dental practice management software and general computer literacy
A genuine interest in providing outstanding patient care and support
Reliability and commitment to maintaining high standards of professionalism and confidentiality
Attention to detail and accuracy in record-keeping and administrative tasks
Ability to work effectively as part of a team whilst also managing tasks independently
Knowledge of dental terminology and procedures is desirable but not essential – we are happy to provide training for the right candidate
Current First Aid certification or willingness to obtain one is preferred
What we offer
A supportive and collaborative work environment where your contributions are valued and recognised
Opportunities for professional development and training in dental administration and clinical support
Flexible part-time working arrangements that support work-life balance
Competitive remuneration based on experience and qualifications
A warm, welcoming team culture focused on patient care excellence
The chance to develop your skills in the thriving healthcare sector
About us
Morgan Dental Centre is a trusted dental practice serving the Wagga Wagga community. We are committed to providing high-quality, compassionate dental care in a friendly and professional environment. Our team is dedicated to making patients feel comfortable and supported throughout their dental journey, and we pride ourselves on our patient-first approach. We believe in creating a workplace where our staff feel valued, supported and motivated to deliver excellence every day. At Morgan Dental Centre, you will be part of a practice that genuinely cares about both patient outcomes and team wellbeing.
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