Customer Experience Systems Analyst: AI & Self-Service

Customer Experience Systems Analyst: AI & Self-Service

Chemist Warehouse | Preston, Tasmania, AU

Posted a month ago

Apply Now

Description

Sigma Healthcare, Preston, Australia, seeks a Customer Service Systems Analyst to optimise customer service platforms, including chatbot, AI and self‑service tools. You will work with Customer Service and other stakeholders to ensure reliable systems aligned with business needs and to improve automation and the customer journey.

The role offers a hybrid work arrangement with one day per week from home and a supportive, development‑focused environment, plus benefits such as annual salary reviews,


#J-18808-Ljbffr