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Telstra Retail: Customer Service & Sales Consultant (Expression of Interest)

Employment Type Permanent Closing Date 22 Oct :59pm Job Title Telstra Retail: Customer Service & Sales Consultant (Expression of Interest)

Job Summary

As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.

Ready to Make a Difference? Join Our Iconic Team at Telstra!

At Telstra, we’re more than just a leading telecommunications company— we’re where passion meets purpose. As a Retail Customer Service & Sales Consultant, you’ll have the opportunity to work for an iconic Aussie brand that’s been connecting Australians for generations. You won’t just be a friendly face in-store— you’ll be the trusted expert who helps customers find tech solutions that enhance their lives. This is your chance to make a meaningful impact by bringing our purpose to life: to build a connected future so everyone can thrive.

Opportunities available across these locations:

• BATHURST


• DUBBO MALL


• MUDGEE


• ORANGE


• PARKES

What You’ll Be Doing:

• Deliver Exceptional Customer Experiences: Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.


• Be the Go-To Tech Expert: Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions.


• Achieve and Excel: Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.


• Collaborate and Contribute: Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals.

Salary and Benefits:

• Plus 12% Superannuation


• Plus 10% Variable Remuneration**

**If you are eligible to receive Variable Remuneration, the eligibility, calculation and payment will be determined by theVariable Remuneration plan’s rules (which we may change from time to time).

** the first 2 months guaranteed while you learn on board.

• Generous Discounts: Enjoy 30% off Telstra services and exclusive offers with over 240 brands and partners .


• Leave Options: Take advantage of 16 weeks of paid parental leave , the Telstra Extra Day Off , gender affirmation leave , Cultural Leave , Blood Donor Leave , and the ability to purchase up to 4 weeks of additional leave .


• Training & Career Growth Opportunities: Access over 17,000 learning programs through LinkedIn Learning and take advantage of a range of development opportunities designed to build your skills and support your career growth, helping you prepare for your next step.


• Flexibility: We offer flexible working hours and a supportive approach to parental leave—do it your way!


• Recognition & Rewards: Benefit from monthly performance rewards

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