Data Center Technician

Opportunity to Convert to Permanent || Hands-on experience working with live server, network, and data centre

Role: Data Center Engineer
Location: Melbourne, VIC
Shift: 24/7 shift work. Indicative patterns include 4-on/4-off

About the Role

We are seeking a hands-on Data Center Technician to support critical data centre operations. You will be responsible for hardware installations, troubleshooting, cabling, maintenance, and ensuring the reliability of server and network infrastructure.

Core Responsibilities

• Support racks, servers, hardware components, network devices and cabling under clear SOPs and directed workflows.
• Perform routine rack installations, server break/fix, component replacement and basic fault diagnosis with training and support.
• Troubleshoot network links and elevate work outside documented processes or SLAs.
• Use ticketing systems to document work and maintain accurate records.
• Receive, track, decommission and liquidate equipment; support HDD/SSD sanitisation and destruction.
• Follow physical safety, information security and site access requirements.
• Use technical documentation to complete routine work and collaborate with DCO, Engineering, Logistics and Security teams.
• Travel between Melbourne data centre sites as required.

Essential

• Familiarity with IT hardware, networking or technical support through study, work or hands-on learning.
• Genuine interest in data centre operations, cloud infrastructure and hands-on troubleshooting.
• Ability to follow documented procedures accurately and elevate appropriately.
• Clear communication, teamwork, reliability and a safety-first approach.
• Availability for 24/7 rotating shifts and travel between sites.
• Valid driver licence.
• Helpful, not mandatory CompTIA A+, Network+ or equivalent study/certification.
• Customer-facing, operational, field, trade, technical support or physical technical experience.
• Exposure to Linux, ticketing tools, server components, networking or data centre environments.
• Self-taught, bootcamp, apprenticeship, military or transfer technical backgrounds are welcome.

We value diversity and are passionate about placing people in a role where they can flourish and succeed. We actively encourage people from diverse backgrounds to apply!

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