Field Service Technician — Elevate Client Experiences

Ricoh Australia Pty Ltd is seeking a Permanent Field Service professional to perform on-site service calls, diagnose faults, and ensure customer satisfaction across national accounts. You will maintain Ricoh product knowledge and coordinate with field teams to execute service strategies on time and within budget.

In this role you will build strong customer relationships, document spare parts usage, and adhere to escalation procedures while delivering high-quality service under KPIs.

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