Quality Associate

Quality Associate

BS3 | Greater Dandenong, Victoria, AU

Posted a month ago

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Description

Want to put your quality expertise to work, with balance? We’re looking for a part-time Quality Associate to help keep a pharmaceutical and medical warehouse audit-ready and compliant. You’ll support our Quality Manager across audits, deviations, CAPAs and training. You’ll also have real influence on how quality runs day to day. If you know GDP/GWP inside out and like turning data into action, we’d like to hear from you.


The Quality Associate plays a critical role in ensuring the safe, accurate, and compliant handling of regulated pharmaceutical, healthcare, and controlled products within the warehouse. The role directly supports product integrity and regulatory compliance across all BS3 operations while meeting customer expectations in a timely and accurate manner.


What you’ll do


Write and review controlled documents, deviations, CAPAs, customer complaints and change controls to GWP/GDP standards


Flag major or critical risks to the Quality Manager


Conduct internal audits, and support external audits, including agendas, reports and responses


Review logbooks and forms for completeness and Good Documentation Practice


Facilitate investigations, root cause analysis and action plans with the operations team


Report on close-out rates and quality trends, such as temperature data, at quarterly quality meetings


Train staff in quality procedures, build training materials and manage the training matrix


Help develop and document qualification and validation activities


Onboard contractors on quality and safety requirements


Support continuous improvement across the operation


What you’ll bring


At least 4 years’ experience in the therapeutic goods industry


cGMP, GWP or GDP certification


Working knowledge of the Australian Code of Good Wholesaling Practice and ISO 9001:2015


Experience with deviations, CAPAs, change controls and internal audits


Strong writing skills and attention to detail


Confidence to train others and elevate compliance concerns


Experience with controlled drugs and cold chain (highly regarded)


Requirements


A clear National Police Check, renewed annually


A part-time role with real impact on quality and compliance


Meaningful work that gets medicines and medical supplies where they’re needed


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