Posted a month ago
Description
We're looking for a detail-oriented Decoration Assistant to join our team! This role is primarily focused on embroidery production, with additional responsibilities in heat transfer/print application and retail sales. You'll be a key part of turning customer orders into finished, high-quality products — from setup to stitch-out to storefront.
What You'll Do
Embroidery (Primary Focus)
Hoop garments and materials accurately for embroidery production
Load, run, and monitor commercial embroidery machines
Perform basic thread changes, tension adjustments, and troubleshooting
Inspect finished embroidery for quality, consistent placement, and thread trims
Assist with digitizing/file prep as needed (training provided)
Heat Transfer / Print
Apply heat transfer vinyl (HTV) and printed transfers using heat press equipment
Weed vinyl designs and prepare transfers for application
Ensure proper temperature, pressure, and timing for various fabric types
Retail Sales
Assist customers on the sales floor with product selection and custom order questions
Operate point-of-sale system and process transactions
Help merchandise and maintain a clean, organized retail space
Provide friendly, knowledgeable customer service
What We're Looking For
Prior embroidery machine experience preferred (not required — will train the right candidate)
Comfortable with computers; experience in graphic design (e.g. Adobe Illustrator, CorelDRAW) is a big plus
Comfortable learning new equipment and following production processes
Strong attention to detail and quality control mindset
Friendly, customer-facing communication skills
Ability to multitask between production work and retail duties
Reliable, punctual, and a team player
Available to work on a regular roster including weekends.
Why Join Us
Hands-on training on industry equipment
Variety in your day — no two shifts look the same
Supportive team environment
Competitive renumeration and work life balance.
About the Role
We're looking for a detail-oriented Decoration Assistant to join our team! This role is primarily focused on embroidery production, with additional responsibilities in heat transfer/print application and retail sales. You'll be a key part of turning customer orders into finished, high-quality products — from setup to stitch-out to storefront.
What You'll Do
Embroidery (Primary Focus)
Hoop garments and materials accurately for embroidery production
Load, run, and monitor commercial embroidery machines
Perform basic thread changes, tension adjustments, and troubleshooting
Inspect finished embroidery for quality, consistent placement, and thread trims
Assist with digitizing/file prep as needed (training provided)
Heat Transfer / Print
Apply heat transfer vinyl (HTV) and printed transfers using heat press equipment
Weed vinyl designs and prepare transfers for application
Ensure proper temperature, pressure, and timing for various fabric types
Retail Sales
Assist customers on the sales floor with product selection and custom order questions
Operate point-of-sale system and process transactions
Help merchandise and maintain a clean, organized retail space
Provide friendly, knowledgeable customer service
What We're Looking For
Prior embroidery machine experience preferred (not required — will train the right candidate)
Comfortable with computers; experience in graphic design (e.g. Adobe Illustrator, CorelDRAW) is a big plus
Comfortable learning new equipment and following production processes
Strong attention to detail and quality control mindset
Friendly, customer-facing communication skills
Ability to multitask between production work and retail duties
Reliable, punctual, and a team player
Available to work on a regular roster including weekends.
Why Join Us
Hands-on training on industry equipment
Variety in your day — no two shifts look the same
Supportive team environment
Competitive renumeration and work life balance.
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