Remote IT Support Engineer – Industrial Automation

Rockwell Automation is seeking a Remote Support Engineer to join our Remote Support Services team in Hawthorn, Melbourne. You will assist customers with hardware/software issues across controllers, HMI, networks, and related tech, in a hybrid work setting.

The role emphasizes analysis, troubleshooting, documentation, and knowledge sharing to improve customer outcomes. You will report to the Team Lead, Remote Support Services, and collaborate across engineering, quality, and product management to

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