Tech Support Specialist - Troubleshoot & Knowledge Base

Bytewize Consulting is seeking a capable tech support specialist to join our Canberra team. You will troubleshoot and resolve customer issues across email, chat and phone, manage support tickets and contribute to knowledge bases.

This is a full-time, in-office role with opportunities for growth and professional development. You'll need strong communication, solid technical understanding, and experience with SaaS products.

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