Posted a month ago
Description
Hermes Trading Pty Ltd is seeking a Customer Experience & Technical Support Specialist to assist Blahst customers across email, live chat, social media and phone. You will help users apply products, diagnose issues and guide them through troubleshooting steps.
You will need a friendly, confident phone manner, patience with frustrated customers and the ability to learn technical information quickly. The role emphasizes clear communication and thorough record-keeping while improving product
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