Retail Receptionist

Retail Receptionist

Honey Ink Tattoo Studio | Maitland, New South Wales, AU

Posted a month ago

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Description

Honey Ink Tattoo Studio, located in Stockland Greenhills, is looking for a friendly, organized and motivated Part-Time Receptionist to join our team. As the first point of contact for our clients, you will play an important role in creating a welcoming, professional experience while helping our tattoo artists and management team keep the studio running smoothly. Monday-Wednesday 9:00am to 5:00pm. Thursday 9:00am to 1:30pm (27 hours).


Key responsibilities



  • Answering incoming phone calls and responding to client enquiries

  • Greeting and assisting walk in clients

  • Providing excellent customer service and ensuring clients feel welcome

  • Taking client payments via EFTPOS and cash

  • Assisting clients and tattoo artists with appointment scheduling and calendar management

  • Helping coordinate tattoo quotes between artists and clients

  • Assisting tattoo artist with pre-appointment paperwork and client documentation

  • Communicating with clients regarding bookings, enquiries and appointments

  • Monitoring and responding to emails and social media messages

  • Ordering and monitoring studio supplies

  • Posting content across our social media platforms

  • Assisting management with marketing activities and promotional campaigns


About you



  • Friendly, approachable and professional

  • Highly organized with excellent attention to detail

  • Confident communication with clients face-to-face, over the phone and via email

  • Competent in computers and social media platforms

  • Able to multi-task and prioritize tasks in a busy environment

  • Reliable, proactive and able to work both independently and as part of a team

  • Comfortable handling cash and processing payments accurately

  • Willing to learn and take initiative when opportunities arise

  • Experience in reception, administration, retail or customer service is highly regarded


About us


Honey Ink Tattoo Studio is an established multi-location tattoo studio offering a creative and fast paced environment where you can work alongside talented tattoo artists and a supportive team.


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