Medical Receptionist

Northside Clinic is looking for a Medical Receptionist to join our growing team. The position is casual (weekdays, after hours and weekends) with the flexibility to cover sick leave and annual leave.

Northside Clinic has a particular focus on providing quality medical care in a safe and friendly environment for the LGBTIQA+ and HIV positive communities in Melbourne's inner north. We also provide General Practice care to the local community in Fitzroy North.

What We Offer

• Casual Position; Weekday and weekend hours available.


• Flexibility: Enjoy flexible work hours to suit your lifestyle.


• Supportive Environment: Thrive in a friendly and supportive team environment.


• High Quality Care: Diverse responsibilities including patient check-in/check-out, appointment scheduling, answering phones, and managing administrative tasks


• Exceptional Customer Service: Demonstrate strong interpersonal, communication, and customer service skills.


• Meticulous Attention to Detail: Ensure accuracy in documentation, appointment scheduling, and filing.


• Strong Computer Skills: Proficiency in using medical software is essential.


• Teamwork: Collaborate effectively within a multidisciplinary team and manage multiple tasks simultaneously.


• Positive Attitude: Maintain a positive and proactive approach to work.

Responsibilities

• Welcome and assist patients with enquiries and appointments


• Answer and respond to telephone enquiries in a courteous and professional mannerAccurately process patient payments (cash, EFTPOS, direct billing)


• Ensure the accurate storage and retrieval of patient and practice records


• Contribute to the smooth daily operations of the medical center

• Prior Experience: Previous experience in an accredited general practice is preferred.


• Software Proficiency: Experience using Best Practice software is a significant advantage.


• Relevant Experience: Retail experience may be beneficial.

About Us

Our focus is on creating a safe, friendly, non-judgemental environment for LGBTIQA+, and HIV positive communities. We provide comprehensive testing for the management of Sexually Transmitted Infections (STIs), as well as a full range of General Practice and Allied Health services.