Posted a day ago
Description
A leading e-commerce company in the UK is seeking an experienced Customer Service Manager to lead frontline and escalation support teams across Europe. You will oversee end-to-end operational management, drive performance excellence, and foster a customer-focused culture. The ideal candidate has at least 5 years of leadership experience in customer service, managing large teams, and must be fluent in English. This role offers an opportunity to significantly impact customer satisfaction and team development in a dynamic environment.
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