Client Relations Consultant for E-Commerce - No experience needed

Client Relations Consultant for E-Commerce - No experience neededThe House of Mercier is a renowned recruitment agency committed to connecting talented individuals with exceptional career opportunities across the globe. We are excited to announce an opening for a Client Relations Consultant for E-Commerce, where no prior experience is required! This entry-level position is perfect for individuals who are enthusiastic about e-commerce and eager to provide outstanding support to our clients. As a Client Relations Consultant, you will engage directly with clients to address their needs and enhance their experience with our e-commerce services. You will receive thorough training and mentorship from our experienced team, equipping you with the tools you need to succeed in the fast-paced world of online commerce. Join us at The House of Mercier and embark on a fulfilling career where you can make a real impact in the e-commerce industry!ResponsibilitiesAct as a primary point of contact for clients using our e-commerce platformAssist clients with inquiries related to products, orders, and account managementProvide exceptional customer service to resolve issues and ensure satisfactionCollaborate with internal teams to ensure clients' needs are met effectivelyMaintain detailed records of client interactions and feedbackParticipate in training programs to enhance your understanding of e-commerce trends and best practicesIdentify opportunities for improving client experience and provide feedback to managementRequirementsNo prior experience required; a willingness to learn is essentialStrong verbal and written communication skillsInterest in e-commerce and digital retailingAbility to work collaboratively in a team-oriented environmentBasic computer skills and familiarity with online platforms are a plusExcellent organizational skills and a keen attention to detailA proactive and positive attitude towards problem-solving and client interactionsBenefitsHealth Care Plan (Medical, Dental & Vision)Retirement Plan (401k, IRA)Life Insurance (Basic, Voluntary & AD&D)Paid Time Off (Vacation, Sick & Public Holidays)Family Leave (Maternity, Paternity)Short Term & Long Term DisabilityTraining & DevelopmentWork From HomeFree Food & SnacksWellness ResourcesStock Option PlanSeniority levelEntry levelEmployment typeFull-timeJob functionCustomer ServiceIndustriesIT Services and IT Consulting #J-18808-Ljbffr