ICT Technical Services Delivery Lead

Help Desk & IT Support (Information & Communication Technology)Your new companyCatholic Education South Australia has almost 9,000 staff who are Raising Hearts and Minds of more than 52,000 students across our 101 Catholic Schools. Through their commitment to educational excellence, they provide a dynamic, innovative, and personalised learning in a Catholic context, from Early Years to Year 12. Managing the ICT services for both local and regional schools, Catholic Education South Australia have a large internal ICT infrastructure team with an amazing internal culture and development pathways.Your new roleAs the ICT Technical Services Delivery Lead, you’ll be at the helm of an exciting opportunity based in Port Pirie. Your mission: to manage a team of 6 brilliant technical experts across 10 regional school locations. Through your leadership, our schools will be able to deliver excellent educational outcomes, both through the day-to-day support, and the strategic project implementations that your team will provide. Your focus will be on ensuring that there is top-quality ICT support and infrastructure management throughout the team. While this role is management and client-focused, you’ll also bring your technical expertise to the table, supporting the team in both business-as-usual (BAU) operations and project activities.What you'll need to succeedSignificant experience in ICT service delivery within a medium to large organisation.Proven achievement in project delivery, particularly related to infrastructure design and deployment.High level interpersonal and communication skills with the ability to work proactively with key stakeholders at all levels.Significant demonstrated ICT experience involving complete and disparate technology environments, including specialist expertise in one or more of the following: United Communications, Microsoft products (Windows, Microsoft 365, Azure), Apple products.Tertiary qualifications in ICT or related discipline highly desirable.What you'll get in returnA steadily growing team that is dynamic, autonomous, and collaborative, who have built great rapport within the schools in the region.The full support of the Adelaide head-office leadership team and technical resources, who are at your disposal for any business decisions or advanced technical issues.Professional development support and funding.For more information or to have a confidential discussion about this role contact #J-18808-Ljbffr