Bilingual Tier 2 Helpdesk (AB) Connex Telecommunications Inc. Bilingual Tier 2 Helpdesk Connex Telecommunications Inc. (DependableIT) is a growing outsourcing company, where we strive to provide outstanding customer service to our customers, as well as a fun and supportive environment for our employees. We know that our employees are our greatest asset. Our commitment to our employees equals our commitment to our customers; we are passionate about providing the best employee experience possible through dedicated coaching, feedback and ongoing development. Job Description: As a Bilingual Tier 2 Helpdesk agent, you will provide support to customers in both Canadian English and French on a variety of support situations while delivering world-class customer service both over the phone, on chat, and over tickets on a variety of white-label programs with varied scopes and support needs. Hours of Operation: This role will require 24x7 availability. Shifts will rotate, encompassing morning, evening, and overnight shifts on regular rotation. Wage: $19.50 per hour. Main Duties and Responsibilities: • Monitor the Zendesk platform for new tickets, chats, and customer responses, answering within service level agreement timeframes. • Answer and correctly brand inbound phone calls in both English and French and provide support within the defined guidelines. • Provide support to customers in scenarios including but not limited to: • License adjustments • Order entry with application of any applicable discounts • Order entry is expected to be the primary volume and the processes must be followed according to client provided guidelines • Break/fix support for technical problems • Escalation of issues to vendors (Microsoft, Google, etc) as needed • Provide general technical advice • Remote support connection to end users to solve technical problems including but not limited to: • Email Client troubleshooting • Virus identification and removal • Printers, peripheral, and internet of things (IoT) device connectivity • General software install and repair • Accurately and thoroughly document issues in line with service delivery guidelines • Multitask effectively, being able to handle customer interactions on phone and chat simultaneously when needed. • Position and sell our premium service on relevant lines of business to subscribe new customers and then provide end-to-end support to the customer The ideal candidate will have the following skills: • Exceptional attention to detail for both technical and order fulfillment processes • Be fluently bilingual in both Canadian English and French (Preferred New Brunswick or Quebec French) (Required) • Excellent written and verbal communication skills in both English and French • Strong technical background with troubleshooting Windows and Mac devices • World-class customer service skills • Familiarity with SaaS products, particularly Microsoft 365 and Google Workspace administration • Ability to work independently and take on work as it arrives without direct assignment • Maintain open availability for rotating shifts including evenings, overnights, and weekends • Be a team player who is committed to the success of the business and is willing to be flexible in schedule to ensure 24x7 coverage is maintained #INDHP%{{advertiserId}}% %%{{category}}%% AB, CAPosted 5 hours ago SoC Architect. Graphcore The Silicon Architecture Team sits within the CTO group. The SoC architects are responsible for the architectural specification, integration, modelling, validation and evaluation of numerous critical sub-systems, including high-speed interfaces for our upcoming AI acceleration platforms. Bristol, ENG, GBPosted 5 hours ago RN - OUHC Telemetry - Full Time 7P-7A. Ochsner Health System This job is considered a leader in the provision of patient care utilizing the Nursing Process within the framework of the Nurse Practice Act, ANA Code for Nurses and Scope & Standards of Practice. The RN effectively delegates, directs and assists licensed and ancillary team members; assumes accountability for quality patient outcomes; exhibits sensitivity to cultural, ethnic and religious diversity in all interactions; maintains involvement in activities aimed toward the achievement of unit and the department's strategic goals and objectives and demonstrates professional responsibility and accountability for his/her own practice and supports the company's philosophy of nursing. Lafayette, LA, US, 70502Posted 5 hours ago Entry Level Insurance Agent.Whit Financial LLC The Whittingham Agencies of Liberty National-Worksite Division is expanding due to back-to-back years of record market growth across the nation. Our team makes a strong, positive impact in the community. We partner with Business Owners to make employee benefits available at no-cost to the business, while increasing their bottom line. We financially support employees and families in local communities during times of need. Our services allow families to navigate tough times when the unexpected happens in life. Perrysburg, OH, US, 43551Posted 5 hours ago RN - GISSU - $30000.00 Sign on Bonus - OMC, Jeff Hwy - Full Time. Ochsner Health System This job is considered a leader in the provision of patient care utilizing the Nursing Process within the framework of the Nurse Practice Act, ANA Code for Nurses and Scope & Standards of Practice. The RN effectively delegates, directs and assists licensed and ancillary team members; assumes accountability for quality patient outcomes; exhibits sensitivity to cultural, ethnic and religious diversity in all interactions; maintains involvement in activities aimed toward the achievement of unit and the department's strategic goals and objectives and demonstrates professional responsibility and accountability for his/her own practice and supports Ochsner's philosophy of nursing. New Orleans, LA, US, 70163Posted 5 hours ago CV Invasive Specialist Electrophysiology. Intermountain Health Bachelor's degree in health science with six months of health care experience (e.g., Cath Lab, EP, EMT, Paramedic, CNA, Surgical tech) -OR- Graduate of a Radiologic Technology, Cardiovascular Technology, Respiratory Therapy, or Nursing program -OR- Graduate of a diploma or associate program in health science with one year of health care experience (e.g., Cath Lab, EP, EMT, Paramedic, CNA, Surgical tech) -OR- Graduate of a non-programmatically accredited program in invasive cardiovascular technology which has a minimum of one year of specialty training and includes a minimum of 800 clinical hours. Education must be obtained from an accredited institution. Degree will be verified. Murray, UT, USPosted 5 hours ago RN Care Mgr - Relocation Offered! MEDSTAR HEALTH Support and facilitate alternatives for care outside of the traditional office visit to increase access to the care team and the practitioner, such as e-visits, phone visits, group visits, home visits, and visits in alternate locations (senior centers, assisted living) captured in the medical record. Assist patients with scheduling appointments with providers including annual wellness visits. Attributed beneficiaries receive a follow-up interaction from the practice within 2 days for hospital discharge and within one week for Emergency Department (ED) discharges. Baltimore, MD, USPosted 5 hours ago Microbiologist - Days. Church & Dwight A collective energy and ambition. A place where you can make a real difference. We're a company that genuinely cares about our people, our products, our consumers and the environment. Our unique, informal culture champions courage, determination and collaboration. Knowing we have an open and supportive team means each of us has the freedom to take responsibility and ownership. We have a shared passion to work hard, innovate and push boundaries. United by the belief that when we strive for growth, anything is possible. While we might not be the largest company in our industry, we believe we can have the biggest impact because: Together We Have the Power to Win. A collective energy and ambition. A place where you can make a real difference. We're a company that genuinely cares about our people, our products, our consumers and the environment. Our unique, informal culture champions courage, determination and collaboration. Knowing we have an open and supportive team means each of us has the freedom to take responsibility and ownership. We have a shared passion to work hard, innovate and push boundaries. United by the belief that when we strive for growth, anything is possible. While we might not be the largest company in our industry, we believe we can have the biggest impact because: Together We Have the Power to Win. Microbiologist - Days Monday - Friday TBD 7:00am - 5:00pm The annual salary for this position is $52,700 to $82,600. Sign On Bonus - $2,000 What we're about: Innovation -We consistently generate new ideas, thinking outside the box while remaining strategically focused. We always think in terms of possibilities, not limitations. Collaboration -We rely on open and honest communication to develop productive working relationships within and across our business units and functions. The mutual respect we have for our colleagues enables us to challenge each other, leading to an even more cohesive team. Focus -We maintain a laser-like focus on our consumers. We will grow by leveraging consumer insights on all of our brands and will continue to be industry leaders. Entrepreneurialism -We pride ourselves on fostering this spirit where risk-taking and action is encouraged. We are extremely competitive externally, but not internally. This highly visible position is located at our Vancouver, WA facility. What you'll do: This position will be responsible for performing specialized and routine microbiological laboratory testing. Essential Functions: Follow Standard Operating Procedures (SOP), company policies, safety policies and practices, quality standards, and Good Manufacturing Practices (GMP). Responsible at all times for ensuring that tasks are performed according to food safety, quality, and regulatory guidelines. Perform the following routine testing of samples for microbial analysis using aseptic technique. Working with the lab supervisor to determine priority of samples before performing the following: Sample preparation. Media preparation. Solution preparation. Plate reading. Growth and sterility testing. Gram staining and confirmation testing. Result entry into LIMS. Assure that samples designated for microbial analyses are run and reported in a timely, accurate manner according to documented methods, policies, and SOPs. Working with the lab supervisor to determine priority of samples. Perform environmental sampling and testing in specified areas. Perform allergen testing by ELISA. Set up, adjust, operate, calibrate, and maintain laboratory equipment and instruments. Perform secondary review of data. Sterilize and clean laboratory equipment, glassware, and work areas. Properly handle and dispose of biohazard waste. Use Good Laboratory Practices and Good Documentation Practices in all laboratory activities. Revise methods, policies, and forms as needed. Generate weekly, monthly, and quarterly reports then summarize large amounts of data using Excel. Log chemicals and standards into Chemical Tracker. Share responsibility for inventory and restocking of supplies for general laboratory needs. Seek opportunities to reduce routine laboratory costs by increased efficiency (higher throughput, decreased cost of supplies). Execute projects as assigned to meet changing laboratory needs and requirements. Share responsibility for general laboratory organization and cleanliness. Communicate relevant work details to Lab Supervisor and coworkers. Perform other related duties as required. What you'll need: Bachelor's degree or higher level of education in microbiology, biology, or related field and at least one (1) year of experience working in a microbiology laboratory and with writing reports. Experience in a food or dietary supplement micro lab is highly desirable. Good knowledge of laboratory terminology, equipment, materials, and procedures. Ability to follow microbiology methods. Ability to perform standardized tests according to prescribed procedures and calculating and recording test results. Good knowledge of Microsoft Word, Excel, and Outlook. Knowledge of general laboratory housekeeping and aseptic technique. Ability to maintain punctuality and predictable attendance. Ability to wear appropriate personal protective equipment and clean room attire when applicable; work in a standard office setting/laboratory and to use standard office equipment; maintain attention to detail despite interruptions; lift and carry up to 25 pounds; and perform work onsite in a typical interior/office or laboratory environment or a light industrial environment, including some exposure to non-toxic dust with no or very limited exposure to physical risk. What we'll offer: Competitive salary including annual bonus & Stock Incentive Program. Comprehensive benefits package along with generous 401K. Career ownership & development. Diversity & Sustainability. As a Church & Dwight U.S. employee, you (and your family) will have access to medical, dental, vision, basic life insurance, and Paid Parental Leave among other benefits and perks. U.S. employees are entitled to 8 Company paid holidays, 6 floating holidays, and up to 14 paid vacation days starting in their first year of employment depending on hire date. You are also able to participate in our 401k retirement plan (with company match). Learn more about benefits at Church & Dwight. Church & Dwight Co. Inc., a $5 billion company, was founded in 1846 and is headquartered in Ewing, New Jersey. We are one of the fastest growing Consumer Packaged Goods companies and as a testament to our performance; the company was added to the S&P 500 in 2016. Church & Dwight is a leader in the Household Consumer Products and Personal Care industry, with such brands as ARM & HAMMER, Trojan, First Response, Nair, Spinbrush, Oxi Clean, Vitafusion, Orajel, Batiste and more. Church & Dwight Co., Inc. is proud to be an Equal Opportunity Employer/Veterans/Individuals with Disabilities #piq For more information on our company, our brands and our culture visit us at . Church & Dwight is proud to be an Equal Opportunity Employer/Veterans/Individuals with Disabilities. For more information on our company, our brands and our culture visit us at PandoLogic. Category:Science, Keywords:Microbiologist, Location:Vancouver, WA-98661 Vancouver, WA, USPosted 5 hours ago Entry Level Application Development & Support Opportunity.Year Up United The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at American Express, Bank of America, Nationwide, or Amazon, among other leading organizations in the Phoenix area. Phoenix, AZ, USPosted 5 hours ago Entry -level Teachers - New Graduates.Success Academy Thanks for your interest in Success Academy! Running the largest, fastest-growing, and highest-performing network of public charter schools in New York City takes a village - families, children, teachers, staff and faculty, advocates and supporters alike. We would love to welcome you to our community! We work tirelessly every day to ensure each child in NYC has access to a fun, rigorous, whole-child education regardless of zip code or economic status. When you join SA, you play a part in giving every student who walks through the doors of one of our 57 schools in NYC a fair shot at reaching his or her potential. Bloomfield, IA, US, 52537Posted 6 hours ago