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Imagine a job where you can help Kiwi businesses grow, connect whānau across the world, uplift communities, and spread joy, all in a day's work. Well, are you up for it? If that sounds like a story you'd like to be a part of, join our vibrant NZ Post team.

Based at our Ballarat Street Postshop , our Customer Service Officers deliver an exceptional level of service to manage inquiries, requests, or concerns from customers at our front counters and by phone. You'll champion our products and services, provide suggestions, and access information for our customers. Each day is busy and varied and will see you developing your problem-solving skills.

We're a lively bunch, with a diverse set of skills, but we all share one common goal - to contribute to the growth and prosperity of our beautiful Aotearoa.

What we need from you:

• Be available to work Monday 11.30am - 5.45pm; Thursday and Friday 7.30am - 10.30am and Saturday 7.30am - 12.15pm
• Reliable transport
• Problem-solving skills - can you think on the fly and find the best outcomes?
• Administration and data entry skills
• Confidence to interact with people from all backgrounds face to face, phone, and email

Benefits:

• Learning and development opportunities to help support your career goals
• A values-driven organisation that supports and respects its employees
• A safe and secure work environment
• A stable government-owned agency who isn't going anywhere!
• Access to discounted health insurance plans for you and your family
• Special rates on fantastic holiday home accommodation around New Zealand
• Full use of a Wellness portal to help you lead a long, happy, and healthy lifestyle
• An Employee Assistance programme to support you when you need it

For more information about careers at NZ Post visit jobs.nzpost.co.nz . All applicants will be required to provide proof of their eligibility to work in New Zealand. Any appointment will be subject to a satisfactory drug test and security check.

NZ Post is a values-based organisation and the behaviours and attitudes that will underpin our culture and future success are: Bring the real you - Stronger together - Deliver the best.