Posted 7 days ago
Description
Position Summary...
What you'll do...
Looking for a new role that will be both challenging and rewarding, then continue reading to see if this position grabs your interests. (USA) Business Operations Manager role will be a key contributor to growing our US Marketplace Business.
Coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders; supporting plans and initiatives to meet customer and business needs; identifying and communicating goals and objectives; building accountability for and measuring progress in achieving results; identifying and addressing improvement opportunities; and demonstrating adaptability and promoting continuous learning.
Provides supervision and development opportunities for associates by hiring and training; mentoring; assigning duties; providing recognition; and ensuring diversity awareness.
Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by implementing related action plans; utilizing and supporting the Open Door Policy; and providing direction and guidance on applying these in executing business processes and practices.
Provides customer service and reporting in area of responsibility by providing reports and communicating results, preparing information and supporting documentation; supporting key business processes; serving as an information resource; providing guidance and recommendations based on defined policies and practices; supporting relationships with key stakeholders to deliver solutions and support; and resolving issues, answering questions, obtaining information, and providing documentation.
Provides market insights to key stakeholders based on research gathered and business knowledge by communicating data insights and global marketplace trends affecting the business using various communication tools; providing guidance and advising on next steps based on insights, objectives, and research; proposing improvements; and promoting the application of insights to support other departmental and leadership decisions and goals.
Manages processes across different areas of the business to ensure efficiency and compliance by establishing timelines, workflows, and requirements; supporting and developing training; creating, verifying, and distributing necessary documentation for reviewing results; managing and verifying functionality of key process and controls; and loading appropriate information.
Manages customer requests and needs by utilizing analytical tools; extracting and consolidating relevant data for reporting; determining layout and formatting; analyzing best delivery methods; identifying root cause and solutions in all supported systems.
Analyzes and ensures accuracy of information by creating, maintaining, and evaluating of data; comparing data with third-party information, budgets, or actual results; analyzing and researching risks or compliance concerns; analyzing financial data, key performance indicators, and metrics; evaluating trends and reviewing results for accuracy; utilizing financial models, plans, and tools; and conducting analyses for special and recurring projects.
Provides data-driven analysis and insights to help support business strategies by evaluating ongoing analytical needs; reporting data-based insights in a uniform manner; reporting on business strategies; collaborating with internal and external business partners to build a consistent and accurate strategy for using data-driven insights; and providing expert advice and guidance on the application of best practices.
Live our Values Culture Champion : Models the Walmart values to foster our culture; holds oneself and others accountable; and supports Walmart's commitment to communities, corporate social responsibility, and sustainability; maintains and promotes the highest standards of integrity, ethics and compliance.
Live our Values Servant Leadership : Acts as an altruistic servant leader and is consistently humble, self-aware, honest, and transparent.
Embrace Change Curiosity & Courage : Demonstrates curiosity and a growth mindset; fosters an environment that supports learning, innovation, and intelligent risk-taking; and exhibits resilience in the face of setbacks.
Embrace Change Digital Transformation & Change : Seeks and implements continuous improvements and encourages the team to leverage new digital tools and ways of working.
Deliver for the Customer Focus : Delivers expected business results while putting the customer first and consistently applying an omni-merchant mindset and the EDLP and EDLC business models to all plans.
Deliver for the Customer Strategic Thinking : Adopts a holistic perspective that considers data, analytics, customer insights, and different parts of the business when making plans and shaping the team's strategy.
Focus on our Associates Diversity, Equity & Inclusion : Identifies, attracts, and retains diverse and inclusive team members; builds a high-performing team; embraces diversity in all its forms; and actively supports diversity goal programs.
Focus on our Associates Collaboration & Influence : Builds strong and trusting relationships with team members and business partners; works collaboratively and cross-functionally to achieve objectives; and communicates with energy and positivity to motivate, influence, and inspire commitment and action.
Focus on our Associates Talent Management : Creates a discipline and focus around developing talent, promotes an environment allowing everyone to bring their best selves to work, empowers associates and partners to act in the best interest of the customer and company, and regularly recognizes others' contributions and accomplishments.
You’ll sweep us off our feet if:
You are familiar on how to manage item data or have expertise on catalog/operations management
You’re knowledgeable on industry/category trends and ecommerce markets
You are able to build strong relationships with our 3P sellers and also your cross-functional partners in the organization
You’re organized, disciplined, and can manage multiple projects and escalations simultaneously
You have high standards and can multitask.
You have experience in the retail or marketplace channel
Have a knack for building internal and external relationships
Have excellent written and verbal communication skills
You’ll make an impact by:
Enhancing Seller Experience–Are passionate about seller experience improvement, program management and solving complex issues.
Leveraging tools & partnerships – Partner with internal team members to optimize usage of internal tools to enhance seller onboarding experience.Contributing to a high-performance culture and driving multiple seller-facing projects
Building strategic relationships: Building relationships with sellers to encourage participation and success in a fast-paced and growing segment of Walmart ecommerce business
Operating with excellence – Gaining support from internal cross functional teams to help Walmart.com build a world class 3P catalog program. Driving collective success at Walmart.com
For information about PTO, see notices.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $84,000.00-$156,000.00Additional compensation includes annual or quarterly performance bonuses.Additional compensation for certain positions may also include:- StockMinimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Bachelor's degree in Business, Analytics, Statistics, or related field and 2 years’ experience in data analytics, project management, business, or related area OR 4 years' experience in data analytics, project management, business, or related area.Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Master's degree in Business, Analytics, or related field, Project Management Certification, Six Sigma certification, Statistical Programming Language
